Customer Engagement

Foster loyalty through dynamic customer outreach

Forge meaningful connections and drive loyalty through personalized campaigns, targeted marketing initiatives, and effective communication.
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Powering loyalty programs for enterprises across the globe

10
mn+

Choice of rewards

$
22
bn+

In GMV​

65
mn+

End users

1
mn+

Merchants          

3
K+

Customers worldwide​

55
+

Countries covered

Campaigns

Strategically engage customers by creating tactical campaigns for specific customer segments, fostering meaningful interactions.

  • Targeted Campaigns
    Tailor your promotions and rewards to specific groups of customers based on their preferences, behaviors, or demographics.
  • Collaboration Features
    Collaborate with your team to manage marketing campaigns together with user and access management features.
  • Bonus Points
    Configure the bonus points to be awarded, select the audience, and schedule your campaigns with a customized communication template.

Omnichannel Communication

Seamlessly send SMS and email communications for transactional or promotional purposes, enhancing your reach and impact.

  • Communication Templates
    Create numerous SMS and email communication templates for your campaigns and transactional notifications.
  • Branded Templates
    Customize the email templates with your logo and theme colors to align with your brand identity.
  • Personalization
    Access a vast list of variables to be used in SMS and email communication templates.

Member Segments

Leverage diverse attributes to segment members, enabling precise and personalized communication strategies

  • Effective Targeting
    Improve targeting, personalize better, and derive better insights from your members and campaigns.
  • Insights Across Touchpoints
    Get insights across audience size, average order value, purchase frequency, and more to make data-driven decisions.
  • Member Details
    View detailed information about each member of your loyalty program and launch personalized campaigns for various member segments.
  • Custom Segments
    Create custom segments by filtering using a range of criteria like gender, age, enrollment date, points available, tier, total transactions, etc.
Documentation

Docs to help you integrate effortlessly

Access our detailed documentation that covers all aspects of the API integrations including transactions, accrual, and redemption options. From setting up the API to fully configuring your loyalty program, our in-depth documentation helps with each step of the journey.

Trusted by enterprises around the globe

hsbc logodanamon logovisa logomastercard logouob logostandard chartered

Security, privacy, and compliance at the forefront

Data protection is of utmost importance at LBMS, and we are committed to providing a safe, secure, and compliant loyalty ecosystem for enterprises with the highest standards of data security and privacy across storage, exchange, collection, and processing.

Hear from our happy customers

Our loyalty management shines through Giift

“We appreciate Giift’s efficient client management. The level of detail and accountability demonstrated on each project is great, leading to a tremendous improvement in customer engagement. We will surely recommend their services to other banks.”

Siny Antony Davis

Manager - Cards Portfolio Management, Retail Banking Group - CBI

Our trusted partner in becoming the best booker rewards program

“TBO+ has redefined our booker’s experience while redeeming reward points across 14 countries currently. We have received tremendous response from agencies, bookers, and suppliers on the ease of use of the platform. Giift’s team is closely partnering with us through the journey of making TBO+ the best Booker Rewards Program in the B2B travel space globally.”

Vijayeta James

Global Sales Effectiveness Leader, TBO Holidays

Giift has taken our rewards program to a new height

“Giift has made our loyalty program ‘MRewardz’, and has taken it to a new height. Cardholders are now more motivated to use their cards and earn MRewardz points. I believe Giift will make the program only more exciting and rewarding in the coming days.”

Md Abu Bokar Siddik

Head of Cards | Card Division, Mutual Trust Bank (MTB) Limited

Top-class customer engagement solution appreciated by customers

“Giift has been our SKYCOINS loyalty program facilitator since 2020. Their top-class customer engagement solutions are well appreciated across a wide range of customer segments and it is because of their facilitation that our SKYCOINS loyalty program is so popular with the customers.”

Nahid Farzana

Head of Cards Business, EASTERN BANK LIMITED

A cutting edge system and the right partner to grow with

“Giift is a true partner. We chose Giift as our loyalty provider to work with us across 17 countries in Africa. The Giift team is extremely flexible and fully supportive throughout the way. The system is cutting edge - from the user interface to the options provided to our consumers. We are confident that we have selected the right partner to grow our customer base with.”

Motaz Ben Saoud

Motaz Ben Saoud, Corporate Retail Officer, OLA ENERGY